In-house counsel are challenged to manage, mitigate and control legal spend. Reviewing every line item of an invoice for conformance to billing guidelines is a daunting task requiring dedicated and trained resources. QuisLex can provide those resources and the necessary expertise to help law departments establish an effective invoice review program that is supported by accurate data collection, analysis and benchmarking.
Invoice review programs to monitor compliance with billing guidelines and development
of meaningful legal spend analytics.
QuisLex has expertise in designing and implementing the operational support (guideline development, bill review workflow, process rigor, and technological savvy) necessary to implement an effective legal spend management program that will:
- Review 100% of invoices with Six Sigma quality control measures in place
- Correctly and accurately identify non-compliant costs, and
- Provide the analyses needed to continually improve your external legal spend profile.
How QuisLex Helps Legal Departments:
- Moderate legal costs through effective billing guideline use
- Audit, track and reveal trends of legal invoice data
- Develop key performance indicators (KPIs) to measure return on investment (ROI), and
- Improve insights through predictive modeling utilizing legal spend history and associated data
Legal Operations Support for Spend Management
We provide Legal Operations Support for Spend Management which includes:
- Maintain accurate timekeeper rates and required acknowledgment for each vendor
- Latest invoice status recorded for each matter in billing system including invoice reconciliation
- Invoices reviewed and paid on time per TAT which may include timeliness payment discounting
- SOP creation for all activities (vendor onboarding, matter creation, PO creation, invoice review) to maintain consistency
- Positive vendor experience ensured from QuisLex’s help desk support (e.g., invoice submission and system processes) and quality process that avoid incorrect rejections and communications
Customized approach that is thoughtful and meaningful
Pre-Assessment QuisLex will review your current legal invoicing environment including a readiness assessment, program review, legal spend type and amount, as well as client end-state expectations. Based on this assessment, QuisLex will develop a project roadmap and execution plan including milestones, deliverables, and project timelines.
Review Client Billing Guidelines Our team will review your billing guidelines and obtain feedback and clarification for the specific rules to be applied to the invoice review. We will also prepare non- compliance reduction reason codes and language for feedback and tracking.
Appraise Internal Processes: E-billing and Legal Platform Existing processes will be mapped and the expectations for process improvement to overall invoice review efficiency will be identified, including:
- An assessment of system flags and logic for relevance and accuracy.
- Identify required system-specific rights and hierarchies necessary to fulfill process expectations.
Data Analysis The total legal spend volume and associated data will be assessed for statistical validity and accuracy. This data will help to identify trends by matter, firm, and biller as well as determine supplemental data needs to support analytic capabilities.
Baseline Results for Improved Future State Assessment We work with you to define strategic KPIs that are meaningful, actionable and enable performance benchmarking based on such factors as outcomes, billing variances, budget variances, expense ratios, adherence to project plans and other metrics that will support strategic planning and budgeting.
QuisLex not only measures KPIs related to legal spend, but will assess the value of the implemented legal spend program against initial expectations. Baselining and reporting on results of the legal spend management program will form the basis of continuous improvement of the program and help deliver maximum ROI and strategic business benefits over time. QuisLex will further develop visual representation of KPIs to provide scorecards and “dashboards” to highlight areas of opportunity.
Recognition and Awards
QuisLex has received the following awards and acknowledgments for our managed legal services:
- Band 1 ranking in Chambers and Partners’Alternative Legal Service Providers sector report for both Contract Lifecycle Management and Litigation Services
- 2021 Association of Corporate Counsel (ACC) Value Champion with NetApp, KP Labs, and LexCheck
- 2020 ACC Value Champion with VMware
- 2019 ACC Value Champion with Deutsche Bank
- 2018 ACC Counsel Value Champion with Ocwen Financial Corporation, and their law firms Hunton Andrews Kurth and Orrick, Herrington & Sutcliffe
QuisLex COO Sirisha Gummaregula has received multiple awards, including:
- Named to the ABA Legal Technology Resource Center’s distinguished Women of Legal Tech list of 2020
- Selected by Corporate Counsel as an honoree in the 2020 Women, Influence & Power in Law Awards in the Leadership Awards: Innovative Leadershipcategory
- Selected as a Top 50 COO at the 2022 OnCon Icon Awards
QuisLex has highly trained permanent staff members at offices around the world, including:
- New York City, NY
- Hyderabad, India
- Washington, DC
- Chicago, IL
- London, England
- San Francisco, CA
- Dallas, TX
- Berlin, Germany
We are proud to hold several relevant industry certifications, including:
- ISO 27001:2013 (Certification for Information Security from the International Organization for Standardization)
- ISO 9001:2015 (Certification for Quality Management from the International Organization for Standardization)
- SSAE 16 (formerly SAS 70 Type II) Certification for Compliance
- HITRUST CSF (Common Security Framework) Certified
- HIPAA compliant
Run Your Legal Department Like a Business With Help From QuisLex
With over 1,000 permanent employees on staff, QuisLex offers legal spend management support for corporate clients across a wide range of industries. To learn more about QuisLex’s services and how we help companies manage their legal spend, contact us today.
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